Privacy Policy
V4 Technologies ("V4 Technologies", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how V4 Technologies collects, accesses, uses, stores, protects, and shares information when you use our mobile applications, websites, products, and related services (collectively, the "Services").
This Privacy Policy is intended to serve as a common privacy policy for applications developed, published, or operated by V4 Technologies. Because different applications may provide different functionality, the types of information actually collected by a particular application may vary depending on its features, permissions, integrations, and your use of the application.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
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1. Company Information
V4 Technologies
Address:
House-01, Road-06, Block-A, Section-10, Mirpur, Dhaka-1216, Bangladesh
Email:
connect@v4technologiesbd.com
Phone:
+880 1400-410188
For privacy-related questions, data deletion requests, complaints, or other privacy matters, please contact us at the email address above.
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2. Information We Collect
The information collected depends on the specific V4 Technologies application, the features you use, and the permissions you grant.
We may collect or access the following categories of information.
2.1 Account and Authentication Information
When you create or access an account, we may collect or receive:
Name
Email address
Phone number
Profile photograph, where provided
Google account information made available through Google Sign-In
User ID or account identifier
Authentication and account-related information
We may use Google Sign-In to allow users to authenticate securely without creating a separate username and password.
When you use Google Sign-In, Google may provide us with information such as your name, email address, profile image, and a unique account identifier, subject to your Google account settings and the permissions associated with the sign-in process.
We use this information to create, authenticate, maintain, and secure your account.
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3. Location Information
Certain V4 Technologies applications may request access to your device's location.
Depending on the application and your permission settings, we may collect:
Approximate location
Precise location
Location coordinates
Location-related information necessary to provide a requested feature
Location information may be used for purposes such as:
Providing location-based features
Showing relevant nearby services or information
Verifying or improving service availability
Providing navigation or mapping functionality
Improving application functionality
Security and fraud prevention where applicable
We will request location permission only when it is required for a feature of the relevant application.
You can control location permissions through your Android device settings.
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4. Camera and Photos
Some V4 Technologies applications may request access to your device camera.
Camera access may be used to:
Capture photographs
Scan documents or QR codes
Scan barcodes
Upload profile photographs
Verify information where applicable
Provide other camera-based application functionality
Camera access will be requested only when required for the relevant feature.
We do not access your camera continuously or secretly.
If an application allows you to capture or upload photographs, those photographs may be processed or stored according to the functionality of that application.
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5. Microphone and Audio
Some applications may request microphone access for features that require audio input.
Depending on the application, microphone access may be used to:
Record audio
Support voice-based features
Enable voice communication
Capture audio as part of user-created content
Provide other audio-related functionality
Microphone access will only be used when required for the relevant application feature and subject to the permissions granted by you.
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6. Contacts
Certain applications may request access to contacts stored on your device.
Where applicable, contact information may be used to:
Help you select contacts for a supported feature
Enable communication or sharing functionality
Help you invite contacts to use a service
Provide contact-based application functionality
We do not sell your contacts.
We do not publicly disclose non-public contact information.
Contact access is used only for the functionality for which the permission is requested.
Where technically and practically appropriate, an application may use Android's contact-selection functionality instead of requesting broad contact access.
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7. SMS and Phone-Related Information
Some V4 Technologies applications may use SMS-related functionality for purposes such as:
Account verification
One-time password (OTP) verification
Transaction verification
Security authentication
Other core functionality where permitted by Google Play policies
Where possible, we use privacy-preserving Android APIs such as SMS Retriever or user-consent mechanisms instead of requesting broad access to users' SMS messages.
If an application requires access to SMS data, the application will request only the permissions necessary for an approved and legitimate functionality.
We do not use SMS information for advertising, profiling, or unrelated purposes.
We do not sell or publicly disclose users' private SMS information.
Important: The specific SMS permissions used by an individual application may vary. Any SMS permission requested by an application will be limited to the application's legitimate functionality and applicable Google Play requirements.
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8. Firebase Services
V4 Technologies may use Google Firebase and related Google services to operate, maintain, secure, and improve our applications.
Depending on the services enabled for a particular application, Firebase may process information such as:
Application instance identifiers
Device information
Application version
Operating system information
IP address
Crash information
Diagnostic information
Application events
Performance information
Usage information
Authentication information
Push notification tokens
Other information required by the Firebase services enabled in the application
Firebase services may include, depending on the application:
Firebase Authentication
Firebase Analytics
Firebase Crashlytics
Firebase Cloud Messaging
Firebase Performance Monitoring
Firebase Remote Config
Firebase Cloud Functions
Firebase services used for application infrastructure
The specific Firebase services used may vary between applications.
Information processed through Firebase is subject to Google's applicable terms and privacy practices.
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9. Payment and Subscription Information
Some V4 Technologies applications offer paid subscriptions, purchases, or other paid services.
Depending on the application and payment method selected, payments may be processed through third-party payment providers, including local payment gateways and mobile operators.
These may include:
bKash
Nagad
SSLCommerz / SSL
aamarPay
Grameenphone (GP)
Robi
Banglalink
The payment providers may process information necessary to complete and verify transactions, subject to their respective terms and privacy policies.
Depending on the payment integration, V4 Technologies may receive information such as:
Transaction ID
Payment status
Subscription status
Amount paid
Payment date and time
Selected payment method
Customer/account identifier
Masked or limited transaction information
Phone number or other information provided by the payment provider where necessary
V4 Technologies does not intentionally collect or store complete payment-card credentials when those credentials are entered directly into a third-party payment provider's secure payment interface.
If the payment provider collects payment credentials directly from you, those credentials are governed by the payment provider's applicable privacy policy and security practices.
Google Play's Data Safety requirements distinguish between payment information collected directly by an external payment service and information your app itself accesses. Therefore, our Data Safety declaration for each application will be based on the actual payment integration used by that application.
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10. Purchase and Subscription Information
When you purchase a subscription or paid service, we may maintain information necessary to manage your subscription.
This may include:
Subscription type
Product or service purchased
Transaction reference
Purchase date
Subscription start date
Subscription expiration date
Payment status
Renewal status
Account identifier
We use this information to:
Activate subscriptions
Verify payments
Provide purchased services
Manage renewals
Prevent fraudulent transactions
Provide customer support
Maintain transaction records where legally required
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11. Device and Technical Information
When you use our applications, we may automatically receive technical information such as:
Device manufacturer
Device model
Android version
Application version
IP address
Language and regional settings
Network information
Application installation information
Device or application identifiers
Crash reports
Diagnostic information
Performance information
Security-related information
This information may be used to:
Maintain application stability
Diagnose crashes
Improve performance
Detect abuse
Protect application security
Provide technical support
Improve our Services
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12. Application Usage Information
Depending on the application and enabled services, we may collect information about how you interact with the application.
This may include:
Screens or features accessed
Buttons or functions used
Session information
Application events
Subscription-related events
Error events
Performance information
General usage patterns
This information may be used for application analytics, troubleshooting, security, and improvement.
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13. How We Use Your Information
We may use information for the following purposes:
| Purpose | Examples |
| ------------------------- | ------------------------------------------------ |
| Account management | Creating and managing accounts |
| Authentication | Google Sign-In and account verification |
| Application functionality | Providing requested features |
| Location services | Location-based functionality |
| Camera functionality | QR/document/photo features |
| Audio functionality | Voice/audio features |
| Contacts | Contact-based features |
| SMS/OTP | Authentication and verification |
| Payments | Processing and verifying transactions |
| Subscriptions | Activating and managing subscriptions |
| Analytics | Understanding application usage |
| Crash reporting | Detecting and fixing application problems |
| Security | Fraud, abuse, and unauthorized-access prevention |
| Customer support | Responding to user requests |
| Legal compliance | Meeting applicable legal obligations |
| Service improvement | Improving our applications and services |
We do not use personal or sensitive information for purposes unrelated to the functionality disclosed to users.
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14. Data Sharing
We may share or allow access to information with third parties when necessary to provide, maintain, secure, or improve our Services.
These parties may include:
Google and Firebase
We may use Google services, including Firebase and Google Sign-In, for authentication, analytics, crash reporting, notifications, application infrastructure, and related functionality.
Payment Providers
Depending on the application, payment information and transaction-related information may be processed through:
bKash
Nagad
SSLCommerz
aamarPay
Grameenphone
Robi
Banglalink
Service Providers
We may use third-party providers for:
Cloud hosting
Database services
Analytics
Security
Customer support
Application infrastructure
Payment processing
Communications
Technical services
Legal and Regulatory Authorities
We may disclose information where required by applicable law, regulation, court order, lawful governmental request, or where necessary to protect our legal rights, users, property, or security.
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15. We Do Not Sell Personal Information
V4 Technologies does not sell users' personal information as a standalone commercial product.
We may share limited information with service providers when necessary to operate our Services, process payments, provide authentication, perform analytics, provide infrastructure, maintain security, or perform other legitimate functions described in this Privacy Policy.
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16. Data Security
We take reasonable technical and organizational measures to protect personal information against:
Unauthorized access
Unauthorized disclosure
Modification
Loss
Misuse
Destruction
Depending on the type of information and service, security measures may include:
Encryption in transit
Secure authentication
Access controls
Authentication mechanisms
Restricted access to personal information
Secure server infrastructure
Monitoring and logging
Security updates
Backup and recovery procedures
However, no internet transmission, electronic storage system, or security mechanism can be guaranteed to be completely secure.
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17. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide our Services
Maintain accounts
Process subscriptions and transactions
Provide customer support
Maintain security
Prevent fraud or abuse
Resolve disputes
Comply with legal obligations
Maintain necessary business and transaction records
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal, regulatory, security, and legitimate business requirements.
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18. Account Deletion and Data Deletion
If an application allows you to create an account, V4 Technologies provides a mechanism for requesting account deletion.
Users may request deletion by:
Email: connect@v4technologiesbd.com
Please include:
Your account email address or phone number
The name of the relevant V4 Technologies application
Any information reasonably necessary to verify your request
Where the application provides an in-app account deletion feature, users may also initiate deletion directly through the application.
Upon a valid account deletion request, we will delete or anonymize associated personal information within a reasonable period, subject to information that we are legally required or legitimately permitted to retain.
Information may be retained where necessary for:
Legal compliance
Tax or accounting requirements
Fraud prevention
Security
Dispute resolution
Enforcement of agreements
Protection of legal rights
Account deletion requirements apply in accordance with applicable Google Play policies. Apps that allow account creation must provide users with a readily discoverable account-deletion mechanism both within the app and through a web-based resource.
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19. Your Privacy Choices and Permissions
You can control many types of information access through your Android device settings.
Depending on your device and application, you may be able to control:
Location
Camera
Microphone
Contacts
SMS
Notifications
Photos and media
Other device permissions
You may revoke permissions at any time through your device settings.
However, revoking a permission required for a particular feature may cause that feature to stop working.
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20. Children's Privacy
Our Services are not intended to knowingly collect personal information from children unless a particular application is specifically designed for children and complies with applicable children's privacy laws and Google Play requirements.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact:
connect@v4technologiesbd.com
We will take reasonable steps to investigate and delete information where required.
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21. Third-Party Services
Our applications may contain integrations, SDKs, links, or functionality provided by third parties.
Depending on the application, these may include services provided by:
Google
Firebase
Google Sign-In
bKash
Nagad
SSLCommerz
aamarPay
Grameenphone
Robi
Banglalink
Other technology, analytics, payment, hosting, or service providers
Third-party services have their own privacy policies and terms.
V4 Technologies does not control the privacy practices of third-party services.
Users should review the privacy policies of applicable third-party providers.
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22. International Processing
Some of our technology providers may process or store information on servers located outside Bangladesh.
Where personal information is transferred or processed internationally, we take reasonable measures to protect that information in accordance with applicable law and contractual requirements.
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23. Cookies and Similar Technologies
Our websites and certain applications may use cookies, local storage, SDKs, pixels, or similar technologies for purposes such as:
Authentication
Security
Preferences
Analytics
Performance monitoring
Service functionality
The specific technologies used depend on the relevant application or website.
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24. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our applications
Services
Technology
Third-party integrations
Legal requirements
Security practices
Data processing practices
When we make material changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.
Users are encouraged to review this Privacy Policy periodically.
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25. Contact Us
If you have questions, complaints, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:
V4 Technologies
Address:
House-01, Road-06, Block-A, Section-10, Mirpur, Dhaka-1216, Bangladesh
Email:
connect@v4technologiesbd.com
Phone:
+880 1400-410188
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26. Application-Specific Data Practices
This Privacy Policy is designed as a common policy for V4 Technologies applications.
However, not every V4 Technologies application necessarily uses every data type or third-party service described in this Privacy Policy.
For each application, only the data, permissions, SDKs, APIs, payment services, and functionality actually used by that application should be reflected in its Google Play Data Safety declaration and in-app privacy disclosures.
For example:
An application that does not use contacts should not request contact permission.
An application that does not use the camera should not request camera permission.
An application that does not use location should not request location permission.
An application that does not use SMS should not request SMS permissions.
An application that does not use a particular payment provider should not represent that provider as being used by that application.
The Data Safety section for each application must accurately reflect the application's actual behavior, including data handled by third-party SDKs. Google Play requires developers to keep this information accurate and consistent with the privacy policy.
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